About the Book --
Risky Business
"Lack of conflict management skills can greatly decrease the quality and
desirability of a work environment as well as compromise the
productivity and profitability." We wrote the book on
conflict management.
“This book is a
'must-have' in your tool kit to help build the confidence required by
your team members to enable them to handle the oftentimes 'necessary'
conflict situations that turn good companies into GREAT companies.”
Rosalia C. Cunningham, PHR
Vice President, Human Resources
“Because I gained a
whole new perspective on the value of conflicts, when understood and
managed, I gave this book to all our office managers as a resource to
help them understand the value of conflict when managed properly. Risky
Business is a valuable resource for any business person. Conflict can be
positive when you understand it. Risky Business helped me to
understand.”
Travis Jones
President / Owner of Personnel Consultants
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