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Judge Us
We're located in
Gaithersburg, Maryland, and we print books for customers across the
country. Our customers find they receive the same quick, easy
customer service as if we were next door, except they do not have to
face the weather outside. We Fed Ex proofs. We are active on
e-mail and telephone.
But you probably want to be sure you're not sending your
job -- and your money -- into a black hole. Here are some suggestions
for ways to gather information to satisfy yourself of our quality and
reliability.
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You can check our
local Better Business Bureau to see what our formal business
reputation looks like. Visit http://www.dc.bbb.org/qsearch.html
You'll need our phone number:
301-258-8353.
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Read
the unsolicited comments of our customers.
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Talk to us or e-mail
us to see whether we know what we're doing, and whether we can
answer your questions.
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Ask for samples of our
work. We'll be happy to send them to you.
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There are a number of
books listed in the book shelf section. Ask the contacts for
those books about their experience with Signature.
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If you have concerns
that can not be answered by other methods, if yours is a reasonably
large project, and if you are at the final decision point, we can
give you a couple of references to contact. These will be customers
who are so happy they have volunteered to talk about us. We do like
to restrict this approach because we don't want to hassle our present
customers.
The fact is that we have
been in business since 1986, we do
excellent work, give you careful attention, complete your books on the
promised schedule, and stand behind our work. Our technical knowledge of
computer and printing issues is unsurpassed by any book manufacturing
company. We are fast, flexible, reliable, and easy to work with.
We want you to join the family of our satisfied repeat customers.
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